Abercrombie & Fitch at Emerald Square Mall
999 S Washington St
North Attleboro, MA 02760
Phone: 508-695-0539
http://www.abercrombie.com/
After leaving the
Hollister Co. at Emerald Square Mall we saw an Abercrombie & Fitch directly across from it. I love Abercrombie’s Chase cologne and went into this store to purchase some. I was very pleased to find this Abercrombie & Fitch store wheelchair friendly and accessible. Abercrombie & Fitch owns Hollister Co and should make their Hollister Co. stores fully accessible too.
The entrance is easy to access for it is wide open with no barriers; the aisles are wide and I found I could easily access all the clothing for sale; I could easily reach the clothes hanging on racks or set on accessible display tables; the cologne was easy to reach as well. There were a few clothing racks with sales items hanging on them that blocked access in a few areas; yet a very kind salesperson moved them quickly and easily for they were on wheels.
I found the lighting is good and easy to see. The dressing rooms are larger and wheelchair accessible; the door handles are lever handles which are easy to open; and there are safety grab bars on the wall as required.
The cashier counter is of a perfect wheelchair accessible height. The only problem I noticed is the ATM/Debit/Credit Card/ Transaction Machine is set too high on this counter and impossible for a customer in a wheelchair to reach. The sales girl was very kind, courteous, respectful and helpful.
I give Abercrombie & Fitch at Emerald Square Mall FOUR STARS for wheelchair accessibility. In order to earn the Fifth Star they would simply need to lower the ATM/Debit/Credit Card/ Transaction Machine to an accessible height on the cashier counter. I also suggest that all clothing racks with sales items are kept out of the aisles so that they don’t block wheelchair access.
July 25th, 2010 at 12:13 am
I work at an A&F in CT, and first off, the “grab bars”(im assuming you’re referring to the picture on the left) in the fitting room are not grab bars, they’re for people to hang their garments on while trying things on.
secondly, the debit/credit card machines are high, yes, but they slide off their stand and can be placed on a slide out table for individuals in wheelchairs to use. believe me, i’ve helped such individuals by doing that.
we cannot do anything about the rolling racks, i’ve tripped over them, yes, but they are only temporary fixtures, and im glad someone moved them for you. we are supposed to be inclusive and courteous to our customer’s needs.
i am surprised they let you take photos in the store, as that is against corporate policy.
best wishes, hope you return to A&F!