The Traveling Wheelchair

South Shore Plaza
250 Granite # 196
Braintree, MA 02184
Phone: 781-843-5250
http://www.johnnyrockets.com/

After using the Auto Ambulator at Braintree Rehabilitation Hospital, Kelly, Kevin and I went to South Shore Plaza and decided to have lunch at Johnny Rockets. Johnny Rockets is located at the corner by the Mall’s Food Court.

Entry is easy for it is a wide open entry from inside the mall. Once inside, I was very disappointment to find that this restaurant is completely inaccessible for my wheelchair :<)

This is especially disapointing because this restaurant is NEW to this mall and I usually find new restuarants fully accessible.

The customer service counter where you place your food order is way too high for me to reach :<)

There is no wheelchair accessible seating in the entire place :<)

The counter where you can eat your food at is NOT accessible. It is way too high for my wheelchair. Even if the counter was at a wheelchair accessible height, I wouldn’t be able to access it because the tall chairs are permanently bolted to the floor and not moveable for me to fit my chair :<)

Johnny Rockets has only booths. The path between the booths and counter is very narrow and a tight squeeze for my wheelchair to fit :<)

The booths are NOT at all accessible. The pole holding up the table of the booth blocks my leg rests on my wheelchair, preventing my wheelchair from fitting under the table :<) The space between the two booth seats are too narrow for my chair to fit. Even if I managed to squeeze in at the end of the booth, my wheelchair would stick out into the aisle and I would block access for others trying to pass by me :<)

There is no public restroom inside this Johnny Rockets.

My friends ordered my lunch for me and we brought our food out to the Mall’s Food Court. 

I give Johnny Rockets ZERO STARS for wheelchair accessibility, as it was completely inaccessible to me. In order for Johnny Rockets to earn any Stars they would need to: lower a section of the customer service counter where you place your food order to a wheelchair accessible height; widen the narrow path between the counter and the booths; lower a section of the counter where you can eat your food to a wheelchair accessible height; enable some of the tall chairs to be removable so a wheelchair can fit at this counter; and add some wheelchair accessible tables in this restaurant.